Rep20 connects with industry-leading partners that your dealership may already use to link your DMS with our platform. This ensures we get the necessary information to help you generate lots of great reviews.

Rep20 offers a variety of customizable reports that you can access on-demand. These reports can also be delivered straight to your email inbox weekly or monthly. You decide who at your dealership should receive each report and how often. You can always log in to your account to see all of your reports up-to-date.

Rep20’s AI has studied millions of reviews and their best responses. It generates great responses to your customer reviews, which you can then accept and post, regenerate, or edit to fit your style.

Yes, Rep20 allows you to manage as many locations as you need from one easy-to-use dashboard. You can manage locations individually, in groups, or all together. You can also set different access levels for your staff and manage multiple departments or dealerships within an auto group. We offer discounts based on the number of locations you need.

For a single dealership with separate locations for sales, service, and parts, the first location is $399, adding one department is $199, and additional departments are $149 each. For auto groups, there’s a $10/month discount per dealership location, with rates decreasing as the number of dealerships increases (e.g., $349 per dealership for 6 locations, $299 per dealership for 11 locations).

Rep20 can notify you as soon as a negative review comes in, so you can address it immediately. Our AI can generate a great response for you to post, which you can edit as needed. We also provide suggestions on how to turn negative reviews into positive interactions and happy customers.

Rep20 generates beautiful graphics featuring your best reviews that can be posted online automatically or manually. We can post directly to Google Business Profile, Facebook, and Instagram.

When you start with Rep20, we provide a full onboarding training to help you navigate the platform. After you’ve used Rep20 for a while, we offer a second onboarding session to help you dive deeper into its features. We’re also available for ongoing support whenever you or your team need assistance.

The speed at which you see results depends on your dealership, the number of customers, and other factors. However, many dealerships achieve great results starting in the first week.

These answers should effectively address the concerns of potential customers visiting your site, providing them with clear and helpful information.